Our Shipping Policy
Returns and Refunds
Custom orders are final.
Warranty Information
Important Information
We stand behind each product made and if we make a mistake we will make it right. Custom made items are generally not returnable however we will replace or refund any defective products that vary significantly from the pictured product or digital proof provided. We are not held responsible for user input errors such as misspellings thus you should review your design before ordering. You may be required to return the defective product.
Our Privacy Policy
All About Information Security
Embroider Me Crazy is committed to protecting your privacy. We have prepared this policy to describe our practices regarding the personal information we collect from users on our website.
Information you provide to us
When you sign up for an account, you provide us with information such as your name, address, and phone number. When you receive a shipment, we record what you ordered and what is returned. If you contact us we will collect your information in order to send you a reply and address your question or feedback.
When you place an order with us, our third-party payment processor will collect payment, shipping, and billing information in order to process the transaction. Your information will not be sold to outside sources.